“Caring doctor listened to all my concerns and question.
I found Dr. Merchia to be friendly, professional, knowledgeable, and patient with my long list of questions regarding my condition. I sensed he really cared about my personal situation and that regardless of him having to go overtime with the consult with me, even with the possibility of him already being behind with other patients to follow, he gave me the time and patience and didn’t make me feel bad about it either. In my opinion, I would rather a doctor who puts addressing the needs of the patient as higher priority than keeping to an exact schedule. In addition, even though it was not planned for that particular visit, he performed an in-office procedure that was necessary for my treatment plan which not only relieved my high anxiety but also expedited results that I needed. I asked for this to be done and although it really should have been a separate appointment, he kindly did it (and it didn’t even hurt and I attribute that to his experience). Because he did this for me despite the impact on his own schedule makes me feel that he cares about each patient’s needs which I think is a very important attribute in a doctor. Finally, it was his assurance that this in-office procedure was no big deal and quick that made me able to cancel a hospital visit to perform something similar. He seems to be one of not a large number the specialized knowledge and experience with urogynecology.”